Our platform has been experiencing incredible growth, with a steady increase in new users and transaction volume each month. While this growth is exciting, it has significantly increased the system load required to process cashback.
As a result, you may notice some temporary delays in your cashback accruals. Please be assured that our IT and engineering teams are working hard to optimize our systems and streamline this process. This involves significant development and testing to ensure everything runs smoothly and accurately.
We understand that timely cashback is important to you, and we’re committed to resolving these delays. All pending cashback will be processed as usual, and we expect things to return to normal in the near future.
Thank you for your patience and continued support as we scale to meet this growing demand!